"Dear Sir/Madam Just a brief e-mail to thank you for the superb service you have given us recently. We appreciate the simplicity of the web site which enables us to almost see exactly what we are purchasing and how the finished furniture and photographs will look. We thank you for the subsequent e-mails that inform us of the acceptance of the order and the precise details of the delivery dates which nearly enable us to track the delivery of the package to our door. The packaging ensures that the furniture will arrive in perfect condition. The finished articles are much admired by our visitors so we have no hesitation in recommending your service to them. When necessary we shall be ordering again - we only wish we had found you sooner. Many, many thanks. Rodger and Steph"